docs update about support options
In about 2 clicks takes you to the Fusion submit a ticket page. As of today's big meeting freenas support has been withdrawn.
I don't know details of any of this yet really so this is a ticket to keep notice the docs should change - but as to what they should say, not my call atm.
#1 Updated by Dru Lavigne over 5 years ago
- Status changed from Unscreened to 15
I'm assuming that the GUI elements won't change, just the fact that users can no longer purchase a paid support option? If that is the case, it is more of a marketing thing that should not affect the docs. Note that neither the FN or the TN docs state anywhere that paid support (or a license) is available for FN. Other than this vague mention in http://doc.freenas.org/9.3/freenas_support.html#professional-support, that is.
#4 Updated by Shawn Cox almost 5 years ago
Here is what is listed under the http://www.freenas.org/get-help/#community under commercial support:
Official Support is only available from iXsystems on the TrueNAS storage arrays . FreeNAS support may be available through 3rd party partners, depending on the need. Submit an inquiry here(https://www.ixsystems.com/freenas-commercial-support/).
#8 Updated by Dru Lavigne almost 5 years ago
- Status changed from Screened to Resolved