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Bug #15141

Upgrading to 9.3 gives me unable to load /api/v1.0/storage/disk status: 500

Added by Alexander Harm over 4 years ago. Updated about 3 years ago.

Status:
Closed: User Config Issue
Priority:
No priority
Assignee:
William Grzybowski
Category:
GUI (new)
Target version:
Severity:
New
Reason for Closing:
Reason for Blocked:
Needs QA:
Yes
Needs Doc:
Yes
Needs Merging:
Yes
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:
ChangeLog Required:
No

Description

After installing 9.3 or alternatively upgrading from 9.1 to 9.3 my storage remains empty with the message: unable to load /api/v1.0/storage/disk status: 500.

History

#1 Updated by Alexander Harm over 4 years ago

  • File debug-freenas-20160504083310.txz added

#2 Updated by Alexander Harm over 4 years ago

  • Category changed from 200 to 2
  • Seen in changed from Unspecified to 9.3.1-STABLE-201604150515

#3 Updated by Alexander Motin over 4 years ago

  • Assignee changed from Alexander Motin to William Grzybowski

William, take a look please, API part does not sound like mine.

#4 Updated by William Grzybowski over 4 years ago

  • Status changed from Unscreened to Screened

#5 Updated by William Grzybowski over 4 years ago

  • Status changed from Screened to 15

Did you do a fresh install or updated config?

Can you try to detach the volume and then import it?

Looks like the configuration file is corrupted, there is a missing entry in the database.

#6 Updated by Alexander Harm over 4 years ago

First, I did a fresh install with 9.1, upgraded it to 9.3 and then tried to use volume manager to setup my disks. The volume manager recognized the two disks but I could not see the result due to the above error.
I then downgraded to 9.1 and everything just worked. After setting up everything and tried again to upgrade to 9.3 and got stuck with the mentioned error again. Downgrading made it work.

#7 Updated by William Grzybowski over 4 years ago

Well, can you try with a fresh 9.3 install and let me know?

Upgrade from 9.1 is quite obscure at this point. Its quite hard to infer every step you made.

#8 Updated by Alexander Harm over 4 years ago

Where can I download 9.3? From your website only 9.1 is available…

#10 Updated by William Grzybowski over 4 years ago

  • Status changed from 15 to Closed: User Config Issue

Ok, I get whats going on.

There is a big misunderstanding here.

You think its 9.1 but its 9.10... 9.10 is greater than 9.3. You should be using 9.10. When you install 9.10 and then "upgrades" to 9.3 thats actually a downgrade and not supported, which is the reason you're getting that error..

Please stick with 9.10.

#11 Updated by Alexander Harm over 4 years ago

Duh, sorry for wasting your time! I need to go and get more sleep :-)

#12 Updated by Dru Lavigne about 3 years ago

  • File deleted (debug-freenas-20160504083310.txz)

#13 Updated by Dru Lavigne about 3 years ago

  • Target version set to N/A
  • Private changed from Yes to No

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