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Bug #16214

Unable to start certain jails

Added by Caleb Smith about 4 years ago. Updated about 3 years ago.

Status:
Closed: User Config Issue
Priority:
No priority
Assignee:
John Hixson
Category:
Middleware
Target version:
Severity:
New
Reason for Closing:
Reason for Blocked:
Needs QA:
Yes
Needs Doc:
Yes
Needs Merging:
Yes
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:

Platform Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
Memory 16354MB
(3) 500GB WD HDDs (dataset)
(1) SSD (where OS resides)

ChangeLog Required:
No

Description

I have been having issues with PMS since upgrading to 9.10. Occasionally it will just quit working (sometimes while watching content). When it "quits working," I notice the plugin (under Plugins>Installed) has stopped, yet the jail is still running. I have tried the following to remedy:

Check jail permissions
Ensure I can ping from the jail to my computer/google.com
Ensure I can ping the jail from a local resource (3 devices on LAN)
Restart Jail
Stop/Start Jail
Restart Box
Delete Plugin
[Have tried restarting box between this step and next]
Reinstall PMS
Reconfigure Jail (numerous ways in attempt of just getting it running)

No matter the circumstances, I cannot get it back online, yet pings continue to work, as long as the jail is in Running status. Sometimes, if you give it a few days, you can get PMS to start, then everything works correctly for a week or so, and then back to the same issue. Had this happen 4x over the past month and this time I cannot get it back up. PMS and FreeNAS both updated to most recent versions of STABLE. I believe this is plug-in related, and not jail-related as the jail appears to be functioning as it should.

History

#1 Avatar?id=14398&size=24x24 Updated by Kris Moore about 4 years ago

  • Assignee changed from Joshua Ruehlig to John Hixson

#2 Updated by John Hixson about 4 years ago

  • Status changed from Unscreened to 15
  • Target version set to Maintainance SU

Can you please attach a debug? system->advanced->save debug

#3 Updated by Caleb Smith about 4 years ago

  • File debug-freenas-20160708082618.tgz added

See attached

#4 Updated by John Hixson about 4 years ago

The thing that immediately sticks out is that you don't have a default route configured for your plex media server plugin. I suspect if you configure that, you'll be able to reach it again.

#5 Updated by John Hixson about 4 years ago

  • Status changed from 15 to Closed: User Config Issue

#6 Updated by Caleb Smith about 4 years ago

6578
6579

My routes are already configured (see attachments).
I have noticed occasionally (generally after reboot) that gateway sometimes disappears from Jail and I have to manually re-add it.

#7 Avatar?id=14398&size=24x24 Updated by Kris Moore about 4 years ago

  • Target version changed from Maintainance SU to 243

#8 Avatar?id=14398&size=24x24 Updated by Kris Moore about 3 years ago

  • Target version changed from 243 to N/A

#9 Updated by Dru Lavigne almost 3 years ago

  • File deleted (debug-freenas-20160708082618.tgz)

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