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Bug #21722

Myricom NIC not seen after update

Added by Tino Zidore over 3 years ago. Updated about 3 years ago.

Status:
Closed: User Config Issue
Priority:
No priority
Assignee:
Alexander Motin
Category:
OS
Target version:
Seen in:
Severity:
New
Reason for Closing:
Reason for Blocked:
Needs QA:
Yes
Needs Doc:
Yes
Needs Merging:
Yes
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:
ChangeLog Required:
No

Description

Hi

I have updated to the latest version, and after doing so the OS doesn't see my Myricom NIC.

What do I do?

History

#1 Updated by Tino Zidore over 3 years ago

  • File debug-raw-20170303092646.txz added

#2 Updated by Tino Zidore over 3 years ago

  • File debug-raw-20170303093202.tar added

I have uploaded the debug file again because my browser crashed while making the post.

#3 Updated by Tino Zidore over 3 years ago

  • File deleted (debug-raw-20170303092646.txz)

#4 Updated by Bonnie Follweiler over 3 years ago

  • Assignee set to Kris Moore

#5 Avatar?id=14398&size=24x24 Updated by Kris Moore over 3 years ago

  • Assignee changed from Kris Moore to Alexander Motin

The mxge driver is still included in nightlies, so I'm not sure of the issue there. Over to Mav to see if he has any insight.

#6 Updated by Alexander Motin over 3 years ago

  • Status changed from Unscreened to 15
  • Seen in changed from Unspecified to 9.10.2-U1

Hmm. Looking on provided debug I see all kinds of Intel NICs: 2 ports of X540T and 4 ports of XL710, all with drivers attached, plus I see 2 ports of 82599, which have no driver attached due to unsupported SFP+ modules. But I see no any traces of any Myricom there. Could you specify what NIC exactly are you talking about?

#7 Updated by Tino Zidore over 3 years ago

Hi

It is correct that there is a onboard X540T and a XL710 also.

The Myricom is name 10G-PCIE2-8C2-2S+DBL3, I can't turn off the machine and take out the card to verify, but I am pretty sure about it.
I am now using the X540T ports instead, but because of latency I would like to use the SFP+ ports.

You write that the modules are unsupported; they might be, but they worked fine before upgrading.

What do you mean when you write "plus I see 2 ports of 82599"?

#8 Updated by Alexander Motin over 3 years ago

Tino Zidore wrote:

What do you mean when you write "plus I see 2 ports of 82599"?

This is what I see in your pciconf output:

none154@pci0:130:0:0:   class=0x020000 card=0x00038086 chip=0x10fb8086 rev=0x01 hdr=0x00                                                
    vendor     = 'Intel Corporation'                                                                                                    
    device     = '82599ES 10-Gigabit SFI/SFP+ Network Connection'                                                                       
    class      = network                                                                                                                
    subclass   = ethernet                                                                                                               
none155@pci0:130:0:1:   class=0x020000 card=0x00038086 chip=0x10fb8086 rev=0x01 hdr=0x00                                                
    vendor     = 'Intel Corporation'                                                                                                    
    device     = '82599ES 10-Gigabit SFI/SFP+ Network Connection'                                                                       
    class      = network                                                                                                                
    subclass   = ethernet                                                                                                               

And this I see in your logs:

ix2: <Intel(R) PRO/10GbE PCI-Express Network Driver, Version - 3.1.13-k> port 0xf020-0xf03f mem 0xfba80000-0xfbafffff,0xfbb04000-0xfbb07
ix2: Using MSIX interrupts with 9 vectors                                                                                               
ix2: Unsupported SFP+ Module                                                                                                            
device_attach: ix2 attach returned 5                                                                                                    
ix2: <Intel(R) PRO/10GbE PCI-Express Network Driver, Version - 3.1.13-k> port 0xf000-0xf01f mem 0xfba00000-0xfba7ffff,0xfbb00000-0xfbb03
ix2: Using MSIX interrupts with 9 vectors                                                                                               
ix2: Unsupported SFP+ Module                                                                                                            

I don't know what is wrong with those SFP+ modules. Recently I had alike problem with Chelsio NIC, that originally worked with my QSFP cable but after some firmware update banned it, requiring exactly QSFP+ one.

And in neither place I see any mentions of Myricom. If you have some older logs to compare, it could give hints on where to look, since I have never used Myricom.

#9 Updated by Tino Zidore over 3 years ago

  • File debug-raw-20161027091517.txz added

Hi again

I have just purchased a intel x520-sr2 to fix the problem as asap.

attached is a old debug log.

#10 Updated by Alexander Motin over 3 years ago

  • Status changed from 15 to Closed: User Config Issue

I compared pciconf outputs from provided 2016 and 2017 debugs files. The only difference I see is that in 2017 you added Marvell SATA HBA and dual-port Intel NIC that I mentioned, complaining on incompatible SFP modules. I see no any Myricom there. On network interface side in both cases I see two ix* interfaces and four ixl* interfaces -- no difference at all. Sorry, but I still don't understand what are you asking about.

#11 Updated by Tino Zidore over 3 years ago

  • File debug-raw-20161216124921.txz added

Hi again

I also have found this old log. Here you should be able to se 4 ix interfaces.

#12 Updated by Alexander Motin over 3 years ago

ix2 and ix3 are ports of the Intel 10GigE NIC chip. I don't know in which way they are Myricom. But it is the same ports that now report unsupported SFP+ module. I have no idea what they may dislike in those modules, but it seems like driver allows to override that by adding such loader tunable: hw.ix.unsupported_sfp=1

#13 Updated by Tino Zidore over 3 years ago

Hi again

I am deeply sorry. I have 2 servers and one of them have a Myricom and of course you are right, this is not the one.

It is a Intel NIC in this one. But it still doesn't show up in the web GUI, even though I setup with a compatible SFP+ module.

#14 Updated by Alexander Motin over 3 years ago

Did you change anything from what I was looking before, or you are just calling previous SFP+ module correct? If changed, then provide new debug information.

#15 Updated by Dru Lavigne about 3 years ago

  • File deleted (debug-raw-20170303093202.tar)

#16 Updated by Dru Lavigne about 3 years ago

  • File deleted (debug-raw-20161027091517.txz)

#17 Updated by Dru Lavigne about 3 years ago

  • File deleted (debug-raw-20161216124921.txz)

#18 Updated by Dru Lavigne about 3 years ago

  • Target version set to N/A
  • Private changed from Yes to No

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