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Bug #23494

Reporting graphs are broken

Added by Anthony Takata over 4 years ago. Updated about 4 years ago.

Status:
Resolved
Priority:
Critical
Assignee:
William Grzybowski
Category:
Middleware
Target version:
Severity:
New
Reason for Closing:
Reason for Blocked:
Needs QA:
Yes
Needs Doc:
Yes
Needs Merging:
Yes
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:

FreeNAS-11-MASTER-201704210416 (196a1c9)

ChangeLog Required:
No

reporting-bug-cpu-graph.jpg (56.5 KB) reporting-bug-cpu-graph.jpg Error message shown when reopening missing CPU graph Keith Nash, 04/22/2017 09:22 AM
reporting-bug-cpu.jpg (170 KB) reporting-bug-cpu.jpg Reporting CPU tab Keith Nash, 04/22/2017 09:22 AM
graphs.JPG (66.1 KB) graphs.JPG Michael Chianese, 04/27/2017 12:08 PM
10802
10803
10867

Related issues

Has duplicate FreeNAS - Bug #23506: Reporting - Several screens not displaying graphicsClosed: Duplicate2017-04-23
Has duplicate FreeNAS - Bug #23648: Some tabs in "Reporting" not renderingClosed: Duplicate2017-04-27

Associated revisions

Revision 7849df65 (diff)
Added by William Grzybowski about 4 years ago

fix(reporting): identifier may not exist but plugin always have to Ticket: #23494 Rollbar: #1057

History

#1 Updated by Suraj Ravichandran over 4 years ago

  • Status changed from Unscreened to 15
  • Priority changed from No priority to Nice to have
  • Target version set to 11.0-U1
  • Seen in changed from 9.10.3 to 9.10.2-U3

Please attach a debug file.

Also those links are not really helpful since they would only work in your local network.

Also seen in cannot possible be 9.10.3 since that was never released

#2 Updated by Anthony Takata over 4 years ago

  • File debug-nastest-20170421121930.tgz added

Sorry, thought I had the debug file attached.

Besides s/192.168.1.93/YourNasIP/ surely. Those are just the graphs that aren't working, and I can't identify them any other way when they're not working.

Seen in was the latest nightly, I had to choose something and "FreeNAS-11-MASTER-201704210416 (196a1c9)" wasn't a valid option. Recommend me which one is correct for the future please?

#3 Updated by Keith Nash over 4 years ago

10802
10803

I see the same behavior in the latest nightly release. I've attached screen shots of the Reporting -> CPU tab and the text displayed when I right-click one of the missing images and try to open it.

#4 Updated by survive - over 4 years ago

  • File debug-filer-01-20170423124253.tgz added
  • File debug-filer-02-20170423124113.tgz added

Hi guys,

Just a "me to" report. I'm missing the graphs under cpu, memory, system & the first 2 under zfs. I'm seeing this on both my filers running FreeNAS-11-MASTER-201704230409 (3b6bcb4).

I've attached debug files, hope they help sort this out.

-Will

#5 Updated by Suraj Ravichandran over 4 years ago

  • Has duplicate Bug #23506: Reporting - Several screens not displaying graphics added

#6 Updated by Suraj Ravichandran over 4 years ago

  • Status changed from 15 to Screened

#7 Updated by nitrox - over 4 years ago

Just a typical "me too".

I deleted my old stats and let the rrd´s rebuild, mentioned graphs are still missing.

Btw. the directory got piled up with old rrd/image files, doesn´t get cleaned automagically, nor?

#8 Updated by Suraj Ravichandran about 4 years ago

  • Priority changed from Nice to have to Critical
  • Target version changed from 11.0-U1 to 11.0

#9 Updated by Michael Moore about 4 years ago

I'm running the latest FreeNAS 11 nightly. Graphs have been broken for about a week now.

#10 Updated by William Grzybowski about 4 years ago

  • Assignee changed from Suraj Ravichandran to William Grzybowski

This is my doing, i'll take it.

#11 Updated by William Grzybowski about 4 years ago

  • Status changed from Screened to Resolved

Should be fixed in next nightly (27 April)

#12 Updated by Michael Chianese about 4 years ago

I just updated, and while the graphs appear, I have no data actually being reported on it...

#13 Updated by William Grzybowski about 4 years ago

Michael Chianese wrote:

I just updated, and while the graphs appear, I have no data actually being reported on it...

Maybe because the data was lost. Or do you see any collectd errors in the logs?

#14 Updated by Michael Chianese about 4 years ago

10867

Only the write_graphite plugin is erroring (since i don't have the server up atm, and I have since deleted the settings). There is no info even after letting it run for a bit.

#15 Updated by William Grzybowski about 4 years ago

Michael Chianese wrote:

Only the write_graphite plugin is erroring (since i don't have the server up atm, and I have since deleted the settings). There is no info even after letting it run for a bit.

Can you send Save Debug (System - Advanced)?

There isn't anything magical about that, seems like collectd is simply not collecting data where it supposed to.

ls -l /var/db/collectd and /var/db/collectd/rrd would be helpful as well.

#16 Updated by Michael Chianese about 4 years ago

  • File debug-freenas1-20170427143659.tgz added

Thanks for the help...

root@freenas1:~ # ls -l /var/db/collectd/rrd
lrwxr-xr-x  1 root  wheel  51 Apr 27 12:47 /var/db/collectd/rrd -> /var/db/system/rrd-cd1fc29ce94d4a81a24df77359252261
root@freenas1:~ #  ls -l /var/db/collectd
total 0
lrwxr-xr-x  1 root  wheel  51 Apr 27 12:47 rrd -> /var/db/system/rrd-cd1fc29ce94d4a81a24df77359252261

#17 Updated by William Grzybowski about 4 years ago

Michael Chianese wrote:

Thanks for the help...

[...]

I certainly do not see anything wrong there out of the bat...

Can you try disabling that graphite momentarily? I wonder if that is making collectd misbehave.

#18 Updated by Michael Chianese about 4 years ago

Already did...

#19 Updated by William Grzybowski about 4 years ago

Michael Chianese wrote:

Already did...

Time problem perhaps? I really can't see how I can help... Try destroying your rrd files and restart collectd?

#20 Avatar?id=14398&size=24x24 Updated by Kris Moore about 4 years ago

  • Has duplicate Bug #23648: Some tabs in "Reporting" not rendering added

#21 Updated by Michael Chianese about 4 years ago

I deleted the files and rebooted, seems to work now.

Thanks!
Michael

#22 Updated by Vaibhav Chauhan about 4 years ago

  • Target version changed from 11.0 to 11.0-RC

#23 Updated by Dru Lavigne over 3 years ago

  • File deleted (debug-nastest-20170421121930.tgz)

#24 Updated by Dru Lavigne over 3 years ago

  • File deleted (debug-filer-02-20170423124113.tgz)

#25 Updated by Dru Lavigne over 3 years ago

  • File deleted (debug-filer-01-20170423124253.tgz)

#26 Updated by Dru Lavigne over 3 years ago

  • File deleted (debug-freenas1-20170427143659.tgz)

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