Project

General

Profile

Bug #25987

Add support for Ryzen processors

Added by Lorenzo Rosei about 1 year ago. Updated about 1 year ago.

Status:
Resolved
Priority:
Important
Assignee:
Alexander Motin
Category:
OS
Target version:
Seen in:
Severity:
New
Reason for Closing:
Reason for Blocked:
Needs QA:
No
Needs Doc:
Yes
Needs Merging:
Yes
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:

Ryzen 1600
16 gb ram ecc (2x8)
ASRock B350 PRO

ChangeLog Required:
No

Description

Hello all,

after a quick search I haven't found an issue related to this, but I think it is related to this: https://hothardware.com/news/freebsd-programmers-report-ryzen-smt-bug-that-hangs-or-resets-machines

As reported, my machine with Ryzen 1600 hangs with no log on "messages", going black screen and unresponsive.

Associated revisions

Revision 3e918a8a (diff)
Added by Dru Lavigne about 1 year ago

Mention Skylake and Ryzen support.
Ticket: #24819
Ticket: #25987

History

#1 Updated by Lorenzo Rosei about 1 year ago

  • Hardware Configuration updated (diff)

#2 Updated by Dru Lavigne about 1 year ago

  • Assignee changed from Release Council to Alexander Motin

Sasha: can https://reviews.freebsd.org/D11780 be backported to 11 or does it require the 12 kernel?

#3 Updated by Alexander Motin about 1 year ago

  • Status changed from Unscreened to Ready For Release
  • Priority changed from No priority to Expected
  • Target version set to 11.1

The mentioned patch is already backported to FreeBSD stable/11 branch about a month ago and should be present in recent FreeNAS 11 nightly builds.

Lorenzo, you may try to install nightly FreeNAS build and report whether it work for you.

#4 Updated by Dru Lavigne about 1 year ago

  • Subject changed from System hangs with Ryzen to Add support for Ryzen processors
  • Target version changed from 11.1 to 11.1-BETA1

#5 Updated by Lorenzo Rosei about 1 year ago

Just to be sure, I can download and install a nightly and the previous, stable environement will still be there, right?

#6 Updated by Alexander Motin about 1 year ago

If you update via WebUI, then all previous boot environments will remain intact. If you update from CD/USB image, then installer will only copy the most recent configuration database and wipe/recreate the reset. In any case backup (at least of configuration) is recommended.

#7 Updated by Lorenzo Rosei about 1 year ago

I have moved to the nightly train. I will report back in a few days, whether the system remained stable and operative or not.

#8 Updated by Lorenzo Rosei about 1 year ago

The nightly train didn't help, the system still hangs.

#9 Updated by Alexander Motin about 1 year ago

Then it may be something else, but then I need more data.

#10 Updated by Lorenzo Rosei about 1 year ago

As soon as the system boots (and I eat something :P) I'll post debug loga :)

#11 Updated by Lorenzo Rosei about 1 year ago

  • File debug-susan-20171001130015.tgz added

#12 Updated by Dru Lavigne about 1 year ago

  • Status changed from Ready For Release to Investigation
  • Private changed from No to Yes

#13 Updated by Alexander Motin about 1 year ago

  • Status changed from Investigation to Closed: Insufficient Info
  • Priority changed from Expected to Important
  • Target version changed from 11.1-BETA1 to N/A

Does the screen go black exactly when system hangs? If so, then I'd suspect some hardware issue, I'd say it is more likely insufficient power or cooling. Usually when system hangs on software reason, screen just freezes or report some panic message. While this platform is definitely new and may benefit from more polishing, I don't see obvious issues in logs.

I don't think it is related, but I would like to notice that you are running very old firmware on one of your LSI HBAs. Make sure to update it to the latest version.

#14 Updated by Dru Lavigne about 1 year ago

  • Status changed from Closed: Insufficient Info to Ready For Release
  • Target version changed from N/A to 11.1-BETA1
  • Private changed from Yes to No

#15 Updated by Dru Lavigne about 1 year ago

  • File deleted (debug-susan-20171001130015.tgz)

#16 Updated by Dru Lavigne about 1 year ago

  • Status changed from Ready For Release to Resolved

#17 Updated by Joe Maloney about 1 year ago

  • Needs QA changed from Yes to No
  • QA Status deleted (Not Tested)

Also available in: Atom PDF