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Bug #26510

Plugin (Plex) update error

Added by sarabjeet matharu almost 3 years ago. Updated over 2 years ago.

Status:
Closed: Insufficient Info
Priority:
No priority
Assignee:
Vladimir Vinogradenko
Category:
Middleware
Target version:
Seen in:
Severity:
New
Reason for Closing:
Reason for Blocked:
Needs QA:
No
Needs Doc:
Yes
Needs Merging:
Yes
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:
ChangeLog Required:
No

Description

Request Method: POST
Request URL: http://freenas/plugins/plugin/update/15/
Software Version: FreeNAS-11.0-U4 (54848d13b)
Exception Type: MiddlewareError
Exception Value:
[MiddlewareError: b'There was a problem creating the PBI']
Exception Location: ./freenasUI/middleware/notifier.py in update_pbi, line 2548
Server time: Sun, 5 Nov 2017 18:01:52 -0700

History

#1 Updated by sarabjeet matharu almost 3 years ago

  • File debug-matharu-20171105180812.txz added

#2 Updated by sarabjeet matharu almost 3 years ago

  • File Pluin_Update_Error.txt added

#3 Updated by Bonnie Follweiler almost 3 years ago

  • Assignee changed from Release Council to Kris Moore

#4 Updated by Dru Lavigne almost 3 years ago

  • Assignee changed from Kris Moore to Vladimir Vinogradenko
  • Target version set to 11.2-BETA1

#5 Updated by Vladimir Vinogradenko almost 3 years ago

Error is following:

Nov  5 18:01:52 matharu uwsgi: [common.cmd:210] cmd_pipe.__init__: err = ERROR: can't find installed pbi (plexmediaserver-1.9.2.4285-amd64)

Looks like PBI database corruption

#6 Updated by Vladimir Vinogradenko almost 3 years ago

  • Status changed from Unscreened to Screened
  • Needs QA changed from Yes to No

#7 Updated by Dru Lavigne almost 3 years ago

  • Status changed from Screened to 15
  • Seen in changed from Unspecified to 11.0-U4

Sarabjeet: does this issue persist on 11.1? If so, please attach a new debug from the 11.1 system.

#8 Updated by Dru Lavigne over 2 years ago

  • Status changed from 15 to Closed: Insufficient Info
  • Target version changed from 11.2-BETA1 to N/A
  • Private changed from Yes to No

Closing out. Please attach a new debug if the issue persists in 11.1.

#9 Updated by Dru Lavigne over 2 years ago

  • File deleted (debug-matharu-20171105180812.txz)

#10 Updated by Dru Lavigne over 2 years ago

  • File deleted (Pluin_Update_Error.txt)

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