Bug #26785
Use websockets to prevent Support debug upload from timing out
Status:
Resolved
Priority:
No priority
Assignee:
William Grzybowski
Category:
GUI (new)
Target version:
Needs Merging:
Yes
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:
ChangeLog Required:
No
Description
Seen in FreeNAS 11.1INTERNAL2
Screen shots provided:
I sent a support ticket through the gui. The ticket, and the debug, are sent to redmine (https://redmine.ixsystems.com/issues/26784#change-150547) but the screen still shows 0% attaching a debug file.
Related issues
Associated revisions
feat(gui): grow ability to call jobs in javascript client
Ticket: #26785
feat(gui): allow to report progress on `call`
Ticket: #26785
feat(gui): use middleware to submit a new ticket and attach files
Ticket: #26785
fix(gui): remove debug line
Ticket: #26785
fix(gui): catch parse error and adjust progres bar
Ticket: #26785
fix(gui): remove unused import (pep8)
Ticket: #26785
feat(gui): grow ability to call jobs in javascript client
Ticket: #26785
(cherry picked from commit 261128fba65c206689c7ccdd68a003c9e9cf7d1f)
feat(gui): allow to report progress on `call`
Ticket: #26785
(cherry picked from commit 252f81840444679eff0f323af1453eda137169bc)
feat(gui): use middleware to submit a new ticket and attach files
Ticket: #26785
(cherry picked from commit 41cbbd5ed4f44c624068a180491b8d46c357e2dc)
fix(gui): remove debug line
Ticket: #26785
(cherry picked from commit 0c7fc8cf25d0776e94893e0ecde54be7e0fc3363)
fix(gui): catch parse error and adjust progres bar
Ticket: #26785
(cherry picked from commit c0b635075da76122090463490f9cdffeb942ea10)
fix(gui): remove unused import (pep8)
Ticket: #26785
(cherry picked from commit 268d97e75e9777056fd00ffa34bcff4c7de01c29)
Use middleware client in Support UI
Ticket: #26785
History
#1
Updated by Bonnie Follweiler about 3 years ago
- Subject changed from When sending a Support Ticket in the GUI, the ticket sends, but the Submitting a ticket Attaching a debug window stays to When sending a Support Ticket in the GUI, the ticket sends, but the "Submitting a ticket Attaching a debug" window stays at 0%
#3
Updated by William Grzybowski about 3 years ago
- Related to Bug #26799: While attaching debug file for support UI freezes added
#4
Updated by William Grzybowski about 3 years ago
- Status changed from Unscreened to Screened
- Target version set to 11.1
#5
Updated by William Grzybowski about 3 years ago
- Related to Feature #23849: Add alerts to Support Ticket tab for files that are "too large" added
#6
Updated by William Grzybowski about 3 years ago
- Target version changed from 11.1 to 11.1-RC2
- Seen in changed from 11.1-U1 to 11.1-RC1
#7
Updated by William Grzybowski about 3 years ago
- File test added
#8
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#9
Updated by Dru Lavigne about 3 years ago
- Subject changed from When sending a Support Ticket in the GUI, the ticket sends, but the "Submitting a ticket Attaching a debug" window stays at 0% to Use websockets to prevent Support debug upload from timing out
#10
Updated by William Grzybowski about 3 years ago
- File test added
#11
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#12
Updated by William Grzybowski about 3 years ago
- File test added
#13
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#14
Updated by William Grzybowski about 3 years ago
- File test added
#15
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#16
Updated by William Grzybowski about 3 years ago
- File test added
#17
Updated by William Grzybowski about 3 years ago
- File test added
#18
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#19
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#20
Updated by William Grzybowski about 3 years ago
- File test added
#21
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#22
Updated by William Grzybowski about 3 years ago
- File test added
#23
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#24
Updated by William Grzybowski about 3 years ago
- File test added
#25
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#26
Updated by William Grzybowski about 3 years ago
- File test added
#27
Updated by William Grzybowski about 3 years ago
- File test added
#28
Updated by William Grzybowski about 3 years ago
- File test added
#29
Updated by William Grzybowski about 3 years ago
- File test added
#30
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#31
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#32
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#33
Updated by William Grzybowski about 3 years ago
- File test added
#34
Updated by William Grzybowski about 3 years ago
- File test added
#35
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#36
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#37
Updated by William Grzybowski about 3 years ago
- File deleted (
test)
#38
Updated by William Grzybowski about 3 years ago
- Status changed from Screened to Needs Developer Review
- Assignee changed from William Grzybowski to Vladimir Vinogradenko
#39
Updated by William Grzybowski about 3 years ago
- Status changed from Needs Developer Review to Reviewed by Developer
- Assignee changed from Vladimir Vinogradenko to William Grzybowski
#40
Updated by Dru Lavigne about 3 years ago
- Status changed from Reviewed by Developer to Ready For Release
#41
Updated by Bonnie Follweiler about 3 years ago
- Needs QA changed from Yes to No
- QA Status Test Passes FreeNAS added
- QA Status deleted (
Not Tested)
#42
Updated by Dru Lavigne about 3 years ago
- Target version changed from 11.1-RC2 to 11.1-RC3
#43
Updated by Dru Lavigne about 3 years ago
- Status changed from Ready For Release to Resolved