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Bug #46051

Fix Plex installation with static IP address

Added by Nikolai Udwari about 2 years ago. Updated almost 2 years ago.

Status:
Done
Priority:
No priority
Assignee:
Martin Wilke
Category:
OS
Target version:
Seen in:
Severity:
New
Reason for Closing:
Reason for Blocked:
Needs QA:
No
Needs Doc:
No
Needs Merging:
No
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:
ChangeLog Required:
No

Description

When installing Plex or Plex with PlexPass with a static IP address, Plex cannot get addition meta data from the configured agents.


Related issues

Related to FreeNAS - Feature #44856: Update iocage Plugins for RC1Done

History

#1 Updated by Dru Lavigne about 2 years ago

  • Private changed from No to Yes
  • Reason for Blocked set to Need additional information from Author

Nikolai: please reproduce then attach a debug (System -> Advanced -> Save debug) to this ticket.

#2 Updated by Nikolai Udwari about 2 years ago

  • File debug.tgz added

I stopped my current Plex with PlexPass plugin and installed a new Plex plugin with the IP 192.168.178.5/24.
After that I stopped the plugin, I mounted one of my media collections and started the plugin again and finished the installation process.
Plex finds my media but cannot add additional metadata from Plex Movie or IMDB.
Trying to manually assign the metadata also does not work.

#3 Updated by Dru Lavigne about 2 years ago

  • Assignee changed from Release Council to Martin Wilke
  • Target version changed from Backlog to 11.2-RC1

#4 Updated by Dru Lavigne almost 2 years ago

#5 Updated by Dru Lavigne almost 2 years ago

  • File deleted (debug.tgz)

#6 Updated by Dru Lavigne almost 2 years ago

  • Subject changed from Plex static IP address - search agent databases does not succeed to Fix Plex installation with static IP address
  • Status changed from Unscreened to Ready for Testing
  • Reason for Blocked deleted (Need additional information from Author)
  • Needs Doc changed from Yes to No
  • Needs Merging changed from Yes to No

QA: the update of this plugin should resolve this.

#7 Updated by Dru Lavigne almost 2 years ago

  • Private changed from Yes to No

#8 Updated by Bonnie Follweiler almost 2 years ago

  • Status changed from Ready for Testing to Passed Testing
  • Needs QA changed from Yes to No

Test Passed in FreeNAS-11.2-INTERNAL25

#9 Updated by Dru Lavigne almost 2 years ago

  • Status changed from Passed Testing to Done

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