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Bug #4889

Active Directory Will not start

Added by Paul Groves over 5 years ago. Updated over 5 years ago.

Status:
Closed
Priority:
Nice to have
Assignee:
John Hixson
Category:
OS
Target version:
Severity:
New
Reason for Closing:
Reason for Blocked:
Needs QA:
Yes
Needs Doc:
Yes
Needs Merging:
Yes
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:
ChangeLog Required:
No

Description

Active directory will not work on 9.2.1.5 I cannot enter users or groups in permissions.

I upgraded from 9.2.1.4.1 which caused this issue, I then reinstalled 9.2.1.5 from CD and uploaded my config. Issue still exists.

wbinfo -u and wbinfo -g list users and groups successfully also wbinfo -t is successful

I stopped AD and CIFS and re-entered my config and credentials. Now I cannot start the AD service. No error codes show up.

Time is correct and there are no other settings changed.

History

#1 Updated by Paul Groves over 5 years ago

I have reinstalled 9.2.1.4.1 and my config file which is working fine,but I cannot edit permissions on shares any more to allow AD users (even though my existing shares work fine on AD)!

I type in the name of an AD user or group and it says the value entered is not valid.

Even though wbinfo -u , wbinfo -g and wbinfo -t work correctly, I have the following two errors come up on the console when I try to add domain users and groups in permissions:

[common.freenasusers:302] Directory Groups could not be retrieved: 'NoneType' object has no attribute -getitem'
[common.freenasusers:441] Directory Users could not be retrieved: 'NoneType' object has no attribute -getitem'

#2 Updated by John Hixson over 5 years ago

  • Status changed from Unscreened to Screened

#3 Updated by John Hixson over 5 years ago

  • Status changed from Screened to Investigation
  • Priority changed from Expected to Nice to have

Can you please post your /usr/local/etc/smb4.conf file to this ticket, as well as the output to the following commands:

/usr/local/www/freenasUI/tools/cachetool.py count
/usr/local/www/freenasUI/tooks/cachetool.py keys

#4 Updated by Matt Seymour over 5 years ago

I encountered similar problems, ensuring the active directory domain is capitalised in both active directory and cifs config resolved this. That shouldn't be necessary so would qualify as a bug.

#5 Updated by Paul Groves over 5 years ago

Unfortunately I will not be able to post the requested information as I had to revert 9.2.1.3 to get the NAS back into production

#6 Updated by Jordan Hubbard over 5 years ago

  • Status changed from Investigation to Closed

Closing, since we don't have any information to help us actually fix this now.

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