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Bug #49816

Update tooltip for "Endpoint URL" field

Added by Andrew Jobson over 1 year ago. Updated over 1 year ago.

Status:
Done
Priority:
No priority
Assignee:
Aaron St. John
Category:
Documentation
Target version:
Seen in:
Severity:
New
Reason for Closing:
Reason for Blocked:
Needs QA:
No
Needs Doc:
No
Needs Merging:
No
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:
ChangeLog Required:
No

Description

Having a weird issue trying to "Add Cloud Sync" I get:

Error 22
An error occurred (AuthorizationHeaderMalformed) when calling the ListBuckets operation: The authorization header is malformed; the region 'us-east-1' is wrong; expecting 'eu-west-1'

Has anybody else encountered this? The URL for my S3 cloud credentials is definitely correct. (https://s3-eu-west-1.amazonaws.com/MyBucket/)

Using FreeNAS-11.1-U6.

I could just use s3cmd but it is bugging me this doesn't work.

History

#1 Updated by Dru Lavigne over 1 year ago

  • Private changed from No to Yes
  • Reason for Blocked set to Need additional information from Author

Andrew: please reproduce then attach a debug (System -> Advanced -> Save debug) to this ticket.

#2 Updated by Andrew Jobson over 1 year ago

  • File debug-storage01-20181009123622.tgz added

Attached debug as requested.

#3 Updated by Dru Lavigne over 1 year ago

  • Assignee changed from Release Council to William Grzybowski

#4 Updated by Dru Lavigne over 1 year ago

  • Reason for Blocked deleted (Need additional information from Author)

#5 Updated by William Grzybowski over 1 year ago

  • Assignee changed from William Grzybowski to Vladimir Vinogradenko
  • Target version changed from Backlog to 11.2-U2

Can you investigate Vladimir?

#6 Updated by Vladimir Vinogradenko over 1 year ago

  • Status changed from Unscreened to Blocked
  • Reason for Blocked set to Waiting for feedback

Andrew, have you specified https://s3-eu-west-1.amazonaws.com as "Endpoint URL"? Please don't do so, leave it empty, boto3 expects us-east-1 to list buckets. For operations on the task's bucket appropriate region will be chosen automatically.

#7 Updated by Andrew Jobson over 1 year ago

Thanks for your help but I don't understand, what should my endpoint be then?

Am I just supposed to enter the name of my bucket? If I do this I get invalid endpoint. Is there something I should prefix first? (Tried s3://) Is the issue here my bucket isn't publicly available? Can I use a bucket that isn't publicly available?

Really appreciate the help, Thanks

#8 Updated by Andrew Jobson over 1 year ago

OK! When you say leave it empty you mean leave it empty!!!

Apologies for this, I now have it working and understand!!

#9 Updated by Vladimir Vinogradenko over 1 year ago

  • Status changed from Blocked to Closed
  • Reason for Closing set to User Configuration Error

#10 Updated by Dru Lavigne over 1 year ago

  • File deleted (debug-storage01-20181009123622.tgz)

#11 Updated by Dru Lavigne over 1 year ago

  • Private changed from Yes to No
  • Reason for Blocked deleted (Waiting for feedback)

#12 Updated by Dru Lavigne over 1 year ago

  • Category changed from Middleware to Documentation
  • Status changed from Closed to Unscreened
  • Assignee changed from Vladimir Vinogradenko to Warren Block
  • Target version changed from 11.2-U2 to 11.2-RC2

Seeing that the tooltip/Guide entry for this setting doesn't give the user any useful info, we should clarify it.

#13 Updated by Warren Block over 1 year ago

  • Assignee changed from Warren Block to Aaron St. John

#14 Updated by Aaron St. John over 1 year ago

  • Status changed from Unscreened to In Progress

#15 Updated by Aaron St. John over 1 year ago

  • Needs QA changed from Yes to No
  • Needs Doc changed from Yes to No

#16 Updated by Dru Lavigne over 1 year ago

  • Subject changed from S3 Error 22 (AuthorizationHeaderMalformed) to Update tooltip for "Endpoint URL" field
  • Reason for Closing deleted (User Configuration Error)
  • Needs QA changed from No to Yes

#17 Updated by Dru Lavigne over 1 year ago

  • Status changed from In Progress to Ready for Testing
  • Needs Doc changed from No to Yes
  • Needs Merging changed from Yes to No

#19 Updated by Aaron St. John over 1 year ago

  • Needs QA changed from Yes to No
  • Needs Doc changed from Yes to No

#20 Updated by Aaron St. John over 1 year ago

#21 Updated by Dru Lavigne over 1 year ago

  • Status changed from Ready for Testing to In Progress
  • Needs QA changed from No to Yes
  • Needs Merging changed from No to Yes

#22 Updated by Dru Lavigne over 1 year ago

  • Status changed from In Progress to Ready for Testing
  • Needs Merging changed from Yes to No

QA: the tooltip is ready for testing, the Guide is still being updated.

#24 Updated by Jeff Ervin over 1 year ago

37455

Test Passed FreeNAS-11.2-INTERNAL31

#25 Updated by Dru Lavigne over 1 year ago

  • Status changed from Passed Testing to Done

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