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Bug #52441

HP (GEN8) Microserver fails to boot from internal SATA (port 5)

Added by Alexey Zilber about 1 year ago. Updated 10 months ago.

Status:
Closed
Priority:
No priority
Assignee:
Ryan Moeller
Category:
OS
Target version:
Seen in:
Severity:
Low Medium
Reason for Closing:
Third Party to Resolve
Reason for Blocked:
Needs QA:
Yes
Needs Doc:
Yes
Needs Merging:
Yes
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:
ChangeLog Required:
No
Tags:

Description

I did a train upgrade from 11 to 11.2-RC1. Boot drive is an SSD that replaces the CDROM drive.

This seems to be very similar to (closed) ticket 39847: [[https://redmine.ixsystems.com/issues/39847]]

freenas_11-2_boot.PNG (142 KB) freenas_11-2_boot.PNG Alexey Zilber, 10/20/2018 12:47 AM
freenas_11-2_boot2.PNG (162 KB) freenas_11-2_boot2.PNG Alexey Zilber, 10/20/2018 01:13 AM
freenas_usb_boot.PNG (96.7 KB) freenas_usb_boot.PNG USB installer boot also fails Alexey Zilber, 10/20/2018 01:27 AM
freebsd_ok.png (67.7 KB) freebsd_ok.png FreeBSD 11.2 boot ok Alexey Zilber, 10/26/2018 12:09 AM
201810020854-6789be6-boot-fail.png (118 KB) 201810020854-6789be6-boot-fail.png FreeNAS-11.2-MASTER-201810020854-6789be6 BTX boot error Alexey Zilber, 10/26/2018 12:31 AM
201810020854-6789be6-book-ok.png (83.9 KB) 201810020854-6789be6-book-ok.png FreeNAS-11.2-MASTER-201810020854-6789be6 Boot ok 1/2 Alexey Zilber, 10/26/2018 12:34 AM
201810020854-6789be6-boot-ok-2.png (32.4 KB) 201810020854-6789be6-boot-ok-2.png FreeNAS-11.2-MASTER-201810020854-6789be6 Boot ok 2/2 Alexey Zilber, 10/26/2018 12:34 AM
FreeNAS-11.3-MASTER-201810250833-6ccd96f-boot-fail.png (115 KB) FreeNAS-11.3-MASTER-201810250833-6ccd96f-boot-fail.png FreeNAS-11.3-MASTER-201810250833-6ccd96f 2nd Boot fail Alexey Zilber, 10/26/2018 12:55 AM
FreeNAS-11.2-RC1-fail-last.png (112 KB) FreeNAS-11.2-RC1-fail-last.png Alexey Zilber, 10/26/2018 01:13 AM
FreeNAS-11.2-RC1-fail-last2.png (127 KB) FreeNAS-11.2-RC1-fail-last2.png Alexey Zilber, 10/26/2018 01:19 AM
FreeNAS-11.2-RC1-fail-last3.png (131 KB) FreeNAS-11.2-RC1-fail-last3.png Alexey Zilber, 10/26/2018 01:28 AM
freebsd_notok.png (117 KB) freebsd_notok.png FreeBSD 11.2 not ok boot Alexey Zilber, 10/27/2018 02:53 AM
Freenas11.2-After-update.png (69.2 KB) Freenas11.2-After-update.png Dwayne Rideout, 10/28/2018 07:49 AM
FreeNAS-11.2-RC2-iso_install-error_02.png (220 KB) FreeNAS-11.2-RC2-iso_install-error_02.png Matt Kessler, 12/04/2018 02:44 PM
FreeNAS-11.2-RC2-iso_install-error_01.png (2.35 MB) FreeNAS-11.2-RC2-iso_install-error_01.png Matt Kessler, 12/04/2018 02:44 PM
FreeNAS-11.2-RC2-iso_install-error_04.png (43.9 KB) FreeNAS-11.2-RC2-iso_install-error_04.png dd: /dev/da1: Operation not permitted Matt Kessler, 12/05/2018 01:57 PM
Capture-2018-12-07-04.PNG (31.2 KB) Capture-2018-12-07-04.PNG successful reinstall from thumb drive. fails on reboot Paul Warwicker, 12/07/2018 03:53 PM
Capture-2018-12-07-05.PNG (106 KB) Capture-2018-12-07-05.PNG BTX halt when running FreeBSD installer Paul Warwicker, 12/07/2018 03:53 PM
Capture-2018-12-07-03.PNG (131 KB) Capture-2018-12-07-03.PNG BTX halt when running FreeNAS installer (did not show logo) Paul Warwicker, 12/07/2018 03:53 PM
Capture-2018-12-07-01.PNG (144 KB) Capture-2018-12-07-01.PNG original error on booting Paul Warwicker, 12/07/2018 03:53 PM
Capture-2018-12-07-02.PNG (111 KB) Capture-2018-12-07-02.PNG BTX halt when running FreeNAS installer (got further) Paul Warwicker, 12/07/2018 03:53 PM
Screenshot 2018-12-08 at 13.29.45.png (22.1 KB) Screenshot 2018-12-08 at 13.29.45.png george velim, 12/08/2018 11:58 AM
HP_Gen8-booting-from-ext-usb-hdd.jpg (145 KB) HP_Gen8-booting-from-ext-usb-hdd.jpg Matt Kessler, 12/10/2018 01:52 PM
Screenshot 2018-12-16 at 12.51.41.png (40.6 KB) Screenshot 2018-12-16 at 12.51.41.png george velim, 12/16/2018 04:53 AM
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Related issues

Related to FreeNAS - Bug #39847: Unbootable HP Microserver after update to 11.2-RC1Closed

History

#1 Updated by Alexey Zilber about 1 year ago

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Alexey Zilber wrote:

I did a train upgrade from 11 to 11.2-RC1. Boot drive is an SSD that replaces the CDROM drive.

This seems to be very similar to (closed) ticket 39847: [[https://redmine.ixsystems.com/issues/39847]]

#2 Updated by Alexey Zilber about 1 year ago

35683

I attempted to boot from a USB install image of 11.2-RC1 and was unable to boot. Going to try and revert back to 11.1. Seems that BTX boot loader is broken on HP Micro servers.

#3 Updated by Dru Lavigne about 1 year ago

  • Related to Bug #39847: Unbootable HP Microserver after update to 11.2-RC1 added

#4 Updated by Dru Lavigne about 1 year ago

  • Assignee changed from Release Council to Alexander Motin

#5 Updated by Alexander Motin about 1 year ago

  • Status changed from Unscreened to Blocked
  • Reason for Blocked set to Need additional information from Author

Alexey, I am confused: on one screenshot you are booting up to root mount point, while on another you crush at loader stage. Could you please specify what is what?

#6 Updated by Alexey Zilber about 1 year ago

Sure. The boot stage is when I'm booting the Freenas ISO. Ie. the Freenas ISO itself will not boot. I'm assuming this has something to do with an incompatibility in the new BTX boot loader. This would be the "freenas_usb_boot.PNG".

I'm updating this as I should clarify further.

The other screenshot (freenas_11-2_boot.PNG) is an attempt at booting after a train upgrade from 9.2.

The freenas_11-2_boot2.PNG screenshot is when I did a 'rewind' in the iLO4 console to try and capture the start of the issue. I'm unsure if it rewound to the correct place, or how accurate it is.

I've since had to do a full wipe and reinstall to go back to 11.1.

#7 Updated by Alexander Motin about 1 year ago

  • Status changed from Blocked to Unscreened
  • Assignee changed from Alexander Motin to Ryan Moeller
  • Reason for Blocked deleted (Need additional information from Author)

Ryan, could you please look on the boot loader issues.

#8 Updated by Ryan Moeller about 1 year ago

  • Status changed from Unscreened to Blocked
  • Reason for Blocked set to Need additional information from Author

I don't have your particular hardware to test with, so I'll have to ask for your assistance with testing a few things. Does this problem also happen with a FreeBSD 11.2-RELEASE ISO? If so, can you try booting a vanilla FreeBSD 11.2-STABLE snapshot ISO? There are some changes in the disk detection code that might help, but I will have to take a closer look.

#9 Updated by Ryan Moeller about 1 year ago

I've taken a closer look at the upstream changes to the bootloader and I don't see anything related to this issue. I'm still curious if the vanilla FreeBSD ISO boots OK on this system, either 11.2-RELEASE or 12-[something recent] if you can try.

In the upgrade scenario (your second screenshot), something to try is setting the loader tunable efi.rt.disabled=1, but FYI your screenshot doesn't actually show any errors and I'm not sure if you're even booting with UEFI so this is only a wild guess.

Can you let me know if you tried UEFI vs legacy BIOS as well? Thanks!

#10 Updated by Alexey Zilber about 1 year ago

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I can boot with FreeBSD 11.2-STABLE just fine (see freebsd_ok.png).

HP Gen8 Microservers don't seem to support UEFI (https://community.hpe.com/t5/ProLiant-Servers-Netservers/Microserver-Gen8-UEFI/td-p/6499756#.W9LHBmgzaUk)
I also did not see any .efi files in /boot and there was no /EFI directory.

FYI, I checked all downloaded images with sha256.

Attempted booting with: FreeNAS-11.2-MASTER-201810020854-6789be6.iso
This is interesting. I get to the boot screen the first time I booted, but I chose option 2 and got a crash.
The second time I booted, I received the BTX error (201810020854-6789be6-boot-fail.png), this THIRD time I booted,
it actually worked , and I got up to the installer (201810020854-6789be6-boot-ok-2.png).

Attempting booting with: FreeNAS-11.3-MASTER-201810250833-6ccd96f.iso
First boot attempt, ok.

#11 Updated by Alexey Zilber about 1 year ago

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The ticket above was submitted before I finished updating it.

For 2nd boot attempt of FreeNAS-11.3-MASTER-201810250833-6ccd96f failed.
(see FreeNAS-11.3-MASTER-201810250833-6ccd96f-boot-fail.png)

I'm not switching from a Kingston thumb drive to a Sony thumb drive and re-doing the test. The BTX bork seems very random, so I want to rule out a flaky USB key being the issue. Although, that still wouldn't explain the BTX issue with the train upgrade.

Using the Sony USB key and FreeNAS-11.2-RC1.iso:
1st cold boot: ok.
2nd (warm reset) boot: fail.
3rd (reset) boot: fail.
4th cold boot: fail.

The last (4th) cold boot resulted in the failure happening after the boot menu came up. See FreeNAS-11.2-RC1-fail-last.png

I'm going to do two more tests. I switched the power profiles from custom to balanced and dynamic. The boot failed in a new place, it almost loaded the kernel (See FreeNAS-11.2-RC1-fail-last2.png).

Last test. I'm going to set to all static power profiles for performance.
1st boot: ok
2nd boot: fail

I guess it wasn't power states like I assumed it was... See FreeNAS-11.2-RC1-fail-last3.png, that's the last error.

Definitely the issue has to do with the bootloader though...

#12 Updated by Ryan Moeller about 1 year ago

  • Status changed from Blocked to Screened
  • Severity changed from New to Low Medium

Thanks for the updates! This is very useful information. I'm surprised that FreeBSD images don't seem to be a problem for you. We have the same bootloader code as FreeBSD 11.2 and we build our ISO in the same way, so if it's working fine with FreeBSD and not FreeNAS that is quite troublesome.

There is no BTX bork, all of the trouble seems to be in loader (but in one case loader didn't make it very far so the BTX printout is still visible). I will check if there are any changes to loader in 12 or -current that might give a hint, but it still bugs me that FreeBSD 11.2-stable boots fine.

#13 Updated by Ryan Moeller about 1 year ago

  • Reason for Blocked deleted (Need additional information from Author)

#14 Updated by Alexey Zilber about 1 year ago

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I went back to run a few more reboots of FREEBSD 11.2 based on the sketchy failure earlier. The first reboot after a new image was written to the usb thumb drive ended up in a failed boot. My second boot was ok, third boot failed. So indeed, the Freebsd 11.2 loader has some issues with the HP GEN8 Microserver.

I'm going to go and apply a new bios update (with the spectre patches) and see if that solves anything...

#15 Updated by Dwayne Rideout about 1 year ago

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I wish i saw this before i did an upgrade i have the same issue, see attached screen shot..

My freenas has been running 11.1 U6 . It's an HP Gen8 Microserver, its running the latest BIOS from HPs site, the freenas OS is installed on an SSD, there are 4 x 4TB drives that are in the drive bays that are used for storage, all has been working fine for months. I did a train upgrade from 11.1u6 to 11.2 RC1 and this is what i see after the server reboots.

#16 Updated by Alexey Zilber about 1 year ago

Dwayne Rideout wrote:

I wish i saw this before i did an upgrade i have the same issue, see attached screen shot..

My freenas has been running 11.1 U6 . It's an HP Gen8 Microserver, its running the latest BIOS from HPs site, the freenas OS is installed on an SSD, there are 4 x 4TB drives that are in the drive bays that are used for storage, all has been working fine for months. I did a train upgrade from 11.1u6 to 11.2 RC1 and this is what i see after the server reboots.

You and I have the exact identical config. I also had an internal microsd card installed earlier, but I removed it to make sure that wasn't part of the issue (it wasn't).

At this point, maybe it has something to do with the way the B120i raid controller exposes the SSD drive? I seem to recall I had to set it to a single JBOD.

You can just re-insall 11.1 again and everything will be fine. I had to do a full re-install, and then re-load my config from 9.2 (I forgot to save my config from 11.1) and everything went fine.

Unfortunately, this looks like a FREEBSD 11.2 issue possibly. I'm going to see if I can open a bug report with them as well.

#17 Updated by Alexey Zilber about 1 year ago

Dwayne Rideout wrote:

I wish i saw this before i did an upgrade i have the same issue, see attached screen shot..

Please add yourself and comment on this bug I just posted on FreeBSD: https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=232773

#18 Updated by gino gino 12 months ago

The problems related to the boot of the microserver, there are also with the update to freenas 11.2rc2, I made several attempts at installation and at startup, always hangs at the same point:

[[http://it.tinypic.com/m/k9j3wy/1]]

#19 Updated by Ryan Moeller 12 months ago

gino gino wrote:

The problems related to the boot of the microserver, there are also with the update to freenas 11.2rc2, I made several attempts at installation and at startup, always hangs at the same point:

[[http://it.tinypic.com/m/k9j3wy/1]]

This appears to be a different issue, since the system has actually made it past the bootloader in this screenshot. Would you mind describing your BIOS settings for the other people in this thread to try? It would be a huge improvement for them to be able to boot as far as you have.

#20 Updated by gino gino 12 months ago

Ryan Moeller wrote:

gino gino wrote:

The problems related to the boot of the microserver, there are also with the update to freenas 11.2rc2, I made several attempts at installation and at startup, always hangs at the same point:

[[http://it.tinypic.com/m/k9j3wy/1]]

This appears to be a different issue, since the system has actually made it past the bootloader in this screenshot. Would you mind describing your BIOS settings for the other people in this thread to try? It would be a huge improvement for them to be able to boot as far as you have.

I was able to install freenas 11.2rc2, all the attempts I had done before, test of installation on ssd and usb stick, had been done using an external disk controller, I tried to connect a ssd to the internal sata controller of the microserver and in this way, first I installed freenas 11.1u6 and then from webgui I upgraded to 11.rc2 successfully.
Thanks for your help.

#21 Updated by Ryan Moeller 12 months ago

  • Status changed from Screened to Not Started

Alexey, I have seen a few indications (such as the above notes, and in other tickets) that some people are able to boot versions of FreeNAS 11.2 on HP Microserver Gen8 hardware. I'm not familiar with the line so I'm not sure how much the hardware varies, but I'm optimistic that you might be able to make an adjustment on your end either in BIOS or in hardware configuration to get 11.2 to boot. If you are able to find a working configuration, it would be great to have a known workaround, if not an indication of how I can approach fixing the boot for your current configuration.

#22 Updated by gino gino 12 months ago

Ryan Moeller wrote:

Alexey, I have seen a few indications (such as the above notes, and in other tickets) that some people are able to boot versions of FreeNAS 11.2 on HP Microserver Gen8 hardware. I'm not familiar with the line so I'm not sure how much the hardware varies, but I'm optimistic that you might be able to make an adjustment on your end either in BIOS or in hardware configuration to get 11.2 to boot. If you are able to find a working configuration, it would be great to have a known workaround, if not an indication of how I can approach fixing the boot for your current configuration.

In my microserver, the hard disks are not connected to the built-in microserver controller, but they are connected to an external controller, I think at boot time, the new boot manager does not see the hard drives connected to the external controller and therefore the boot does not it works.
I resolved reactivating the internal controller of the microserver, which had previously been disabled in the bios and connecting the ssd disk to the internal controller, do not use port 5 sata, that of the cd-rom because the microserver does not boot from that port.

#23 Updated by Ryan Moeller 12 months ago

gino gino wrote:

do not use port 5 sata, that of the cd-rom because the microserver does not boot from that port.

Thank you! That is very helpful!

#24 Updated by Alexey Zilber 12 months ago

gino gino wrote:

do not use port 5 sata, that of the cd-rom because the microserver does not boot from that port.

Where are you getting this from? My Gen8 boots from Sata Port 5 with the SSD attached. It's been doing that just fine since FreeNAS 9. Other people are doing that as well.

This is how it's done: https://homeservershow.com/blog/blog/attaching-a-ssd-to-the-odd-sata-port-in-my-hp-proliant-gen8-microserver/

It's possible that it's what's causing an issue, since it's a Raid0 jBOD on the built-in raid controller. But it does boot from it, and it's been fine since Freenas 9.

#25 Updated by Ryan Moeller 12 months ago

Alexey Zilber wrote:

It's possible that it's what's causing an issue, since it's a Raid0 jBOD on the built-in raid controller. But it does boot from it, and it's been fine since Freenas 9.

Does the FreeNAS installation boot OK if you use a different port?

#26 Updated by gino gino 12 months ago

Alexey Zilber wrote:

gino gino wrote:

do not use port 5 sata, that of the cd-rom because the microserver does not boot from that port.

Where are you getting this from? My Gen8 boots from Sata Port 5 with the SSD attached. It's been doing that just fine since FreeNAS 9. Other people are doing that as well.

This is how it's done: https://homeservershow.com/blog/blog/attaching-a-ssd-to-the-odd-sata-port-in-my-hp-proliant-gen8-microserver/

It's possible that it's what's causing an issue, since it's a Raid0 jBOD on the built-in raid controller. But it does boot from it, and it's been fine since Freenas 9.

Yes, booting from port 5, you can do if the internal raid controller is activated, but freenas seems to work without problems, if you do not use the raid controllers, then in my microserver I deactivated the raid controller is disabled, as it is also disabled the external sata controller software.
With this configuration the boot, from port 5 does not work, however it is possible to install the boot manager on a usb stick and configure the boot manager in order to start the operating system installed on port 5, when on port 5 I had a windows system with this system worked without problems.

#27 Updated by Matt Kessler 12 months ago

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Hi folks
As I got 4 of those Gen8(one being a test unit) I thought I'll have a go at the FreeNAS-11.2-RC2-iso install.

I'm using identical units/settings with BIOS mode, booting from the internal usb port.

First time I got to the installer, but ended with a checksum failure.
Second time and 3-4 times more, it quits much earlier.
(pls. see screen shots)

Product Name    ProLiant MicroServer Gen8
System ROM        J06
System ROM Date    06/06/2014

Happy to test more, just let me know.

#28 Updated by Sean Fagan 12 months ago

The checksum error is pretty self-explanatory -- either the ISO was built incorrectly, or the ISO image was transferred incorrectly... or there's hardware issues. Normally I wouldn't jump to that one for this type of error, but you're getting panics on booting, due to a NULL pointer in the kernel.

#29 Updated by Matt Kessler 12 months ago

The ISO sha256 checked out no problems.

What I do not understand is, why does ZFS not complain about a checksum error during the dd writing??
It seems strange a brand new usb drive would go bad within 25-30min after dd wrote to it, no!?

And why did the first attempt get me as far as the actual install menu, but none of the later attempts.
I tried 4-5× with the same usb drives in place!
(The boot usb drive is also brand new)

Putting my 11.1-U6 usb boot drive in again things are just fine, btw.

I'll give it another go, again with new usb drives.

#30 Updated by Ryan Moeller 12 months ago

Matt, the dd output you see is the installer writing zeros directly to the beginning and end of the boot drive before partitioning. There is no ZFS filesystem yet at this point.

I don't know about what might be the cause of the checksum error or kernel panics, whether the ISO was written badly to the usb drive or if the drive itself is at fault or something else, but it doesn't seem to be the same issue describe by this ticket. I encourage you to open a separate ticket for your problem. Thanks!

#31 Updated by Matt Kessler 12 months ago

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Result with new usb drives…

dd: /dev/da1: Operation not permitted

during install.

#32 Updated by Paul Warwicker 11 months ago

Adding myself. Similar position: updating from 11.1-U6 to 11.2 Stable, Gen8 with 4x disks and SSD bootable drive. Now getting gptzfsboot: error 4.
Tried reinstalling from scratch on SSD. Completed successfully but on reboot fails with same error.

Also found that iso was problematic when used via ILO virtual drive. I had to burn the iso to a USB thumb drive to be in a position to reinstall.

#33 Updated by Paul Warwicker 11 months ago

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Tried running FreeBSD-11.2-RELEASE-amd64-bootonly.iso using ILO and got a BTX halt.

#34 Updated by Paul Warwicker 11 months ago

#35 Updated by george velim 11 months ago

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I have the exact issue with 11.2-REL on same hardware (micro-Gen8 booting from internal SD card)
The issue didn't appear with 11.2-RC3

I have posted the number of scenarios I have tested here + attached the boot error

https://forums.freenas.org/index.php?threads/freenas-11-2-release-has-arrived.71699/post-496979

#36 Updated by Matt Kessler 11 months ago

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If any of you feel like doing a little test… hook up an external 2.5 or 3.5 USB HDD to an usb port and do a test install from ISO!

None of my problems did show up and install time was down to ~4m.

OT:[It always felt like I would waste that 5th Sata Port if I was to use it for boot.
If a usb stick fails — and they do — it's a quick fix, as there are sticks to be found in almost any office drawer ;-)
And the System Dataset on the the pool, you got an up to date config to load.
USB2 speed of ~30-40MBps is plenty, spinning hdds are durable and I finally have a use case for all the 2.5 500GB drives I pulled out of notebooks for newer SSDs]

#37 Updated by Phil Bishoff 11 months ago

I just upgraded from 11.1-U6 to 11.2-RELEASE on my HP MicroServer Gen8 with no problem.
Could you share your system hardware config maybe there ist a cloue!?

My setup:

HP ProLiant MicroServer Gen8
Intel Xeon E3-1265L V2
8GB EEC Ram
Kingston SMS200S3/60G SSD on SATA-Port5 (CDROM)

hope this helps

#38 Updated by Alexey Zilber 11 months ago

Phil Bishoff wrote:

I just upgraded from 11.1-U6 to 11.2-RELEASE on my HP MicroServer Gen8 with no problem.
Could you share your system hardware config maybe there ist a cloue!?

My setup:

HP ProLiant MicroServer Gen8
Intel Xeon E3-1265L V2
8GB EEC Ram
Kingston SMS200S3/60G SSD on SATA-Port5 (CDROM)

hope this helps

Mine is nearly identical, with only the ram being double (Kingston ECC) and the SSD drive on SATA Port 5 being 120GB.

#39 Updated by george velim 11 months ago

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UPDATE:

Recovered server back to 11.1-U6 with everything working as they should
System is booting using grub

Step 1: Upgrade using system menu
Upgraded to 11.2-REL and system rebooted with no problem
The system booted using the GRUB bootloader
The 11.1-U6 option wasn't available in the grub menu
System booted up in 11.2-REL and everything was in place and working as expected

Step 2: Reboot system with 11.2-REL
no grub this time at all....
grub has been removed somehow
boot failure ... see attached image

has grub been replaced as part of the first boot in 11.2-REL ?

Would this be relevant to the issue we all having here ?
https://forums.freebsd.org/threads/hp-proliant-gen8-g1610t-fails-to-boot.61482/

#40 Updated by Ryan Moeller 11 months ago

  • Subject changed from HP (GEN8) Microserver unbootable after upgrade to 11.2-RC1 to HP (GEN8) Microserver fails to boot from internal SATA (port 5)

George: Yes, GRUB is replaced by bsdloader as part of the upgrade process after the first reboot.

For those having trouble booting from the internal SATA port with bsdloader, the only known workaround right now is to use a different method to boot, such as a USB3 disk enclosure.

#41 Updated by george velim 11 months ago

I am booting from the internal SDCARD which I understand sits on the usb controller, right?

Hence in my case, the problem is related to booting from usb. I will try using an external USB drive and update.

For those having trouble booting from the internal SATA port with bsdloader, the only known workaround right now is to use a different method to boot, such as a USB3 disk enclosure.

#42 Updated by Johannes Frey 11 months ago

gino gino wrote:

Ryan Moeller wrote:

gino gino wrote:

The problems related to the boot of the microserver, there are also with the update to freenas 11.2rc2, I made several attempts at installation and at startup, always hangs at the same point:

[[http://it.tinypic.com/m/k9j3wy/1]]

This appears to be a different issue, since the system has actually made it past the bootloader in this screenshot. Would you mind describing your BIOS settings for the other people in this thread to try? It would be a huge improvement for them to be able to boot as far as you have.

I was able to install freenas 11.2rc2, all the attempts I had done before, test of installation on ssd and usb stick, had been done using an external disk controller, I tried to connect a ssd to the internal sata controller of the microserver and in this way, first I installed freenas 11.1u6 and then from webgui I upgraded to 11.rc2 successfully.
Thanks for your help.

So the upgrade also fails when booting FreeNas via USB stick? Because I'm running 11.1 on my Microserver via usb stick and I'm thinking about upgrading to 11.2, but now I'm unsure... I also use an external IBM ServeRAID M1015 as controller. Or is this issue only related to booting it from a hdd connected to a sata port?

#43 Updated by george velim 11 months ago

From the thread it seems the issue arises with either booting from internal ssd, internal usb or external USB.

#44 Updated by Alexey Zilber 10 months ago

george velim wrote:

From the thread it seems the issue arises with either booting from internal ssd, internal usb or external USB.

Please keep adding yourselves to this ticket: https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=232773

It seems to be a Regression in FreeBSD 11.2-RELEASE (which FreeNAS is based on). So I'm guessing until the fix it upstream, just posting it here isn't going to be as much help as adding to the FreeBSD ticket itself. So please update it! :)

#45 Updated by Ryan Moeller 10 months ago

  • Status changed from Not Started to Closed
  • Reason for Closing set to Third Party to Resolve

Indeed, this is not a FreeNAS-specific problem, so I encourage people experiencing issues booting on this hardware to collaborate on the upstream ticket here: https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=232773

I do not have one of these machines to track down the cause. The CPU appears to have jumped off into an empty region of memory in the screenshots people have been posting, and it is happening inconsistently at different points.

For now the most successful workaround seems to be to avoid booting from SATA port 5 (internal CD-ROM port).

#46 Updated by Dru Lavigne 10 months ago

  • Target version changed from Backlog to N/A

#47 Updated by Alexey Zilber 10 months ago

Ryan Moeller wrote:

Indeed, this is not a FreeNAS-specific problem, so I encourage people experiencing issues booting on this hardware to collaborate on the upstream ticket here: https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=232773

I do not have one of these machines to track down the cause. The CPU appears to have jumped off into an empty region of memory in the screenshots people have been posting, and it is happening inconsistently at different points.

For now the most successful workaround seems to be to avoid booting from SATA port 5 (internal CD-ROM port).

The booting from SATA port 5 is a red herring btw. I'm (and some other people above are) having the issue with both USB and SATA port 5, it seems not to matter how it's booting.

#48 Updated by Ryan Moeller 10 months ago

Some people have reported that it helped, and I haven't found any other explanation. YMMV

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