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Bug #65034

Remove redundant "Upgrade to Silver/Gold support for this feature"" button at bottom of Proactive Support page

Added by Bonnie Follweiler 10 months ago. Updated 9 months ago.

Status:
Done
Priority:
No priority
Assignee:
Vladimir Vinogradenko
Category:
Middleware
Target version:
Severity:
Medium
Reason for Closing:
Reason for Blocked:
Needs QA:
No
Needs Doc:
No
Needs Merging:
No
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:
ChangeLog Required:
No

Description

Seen in TrueNAS TrueNAS-11.1-U7-INTERNAL2

At the top of The Proactive Support page there is "Call iXsystems to upgrade to Silver/Gold support."
At the bottom there is an inactive button that says "Upgrade to Silver/Gold support for this feature"
I'm suggesting that we remove the inactive button if they can only activate it by calling ix systems or activate the button if there is a way for the customer to activate it that way.


Related issues

Copied to FreeNAS - Bug #68817: Remove/fix the "Upgrade to Silver/Gold support for this feature"" button at the bottom of the Proactive Support pageDone
Copied to FreeNAS - Bug #68826: Remove/fix the "Upgrade to Silver/Gold support for this feature"" button at the bottom of the Proactive Support pageDone

History

#2 Updated by Bonnie Follweiler 10 months ago

  • Subject changed from Remove/fix the "Upgrade to Silver?Gold support for this feature"" button at the bottom of the Proactive Support page to Remove/fix the "Upgrade to Silver/Gold support for this feature"" button at the bottom of the Proactive Support page

#3 Updated by Bonnie Follweiler 10 months ago

My suggestion is that the text on that button should be "Save" to save the information that has been entered by the User. The button could be greyed out if they don't have the support with a tooltip that indicated the button is only active for Gold/Silver support.

Or make it a Save button that gives a red message "Call iXsystems to upgrade to Silver/Gold support." if they don't have the Silver/Gold License

#5 Updated by Dru Lavigne 10 months ago

  • Category changed from Documentation to Middleware
  • Assignee changed from Release Council to William Grzybowski
  • Target version changed from Backlog to TrueNAS 11.1-U7

#6 Updated by William Grzybowski 10 months ago

  • Assignee changed from William Grzybowski to Vladimir Vinogradenko
  • Severity changed from New to Medium

#7 Updated by Bug Clerk 9 months ago

  • Status changed from Unscreened to In Progress

#8 Updated by Bug Clerk 9 months ago

  • Copied to Bug #68817: Remove/fix the "Upgrade to Silver/Gold support for this feature"" button at the bottom of the Proactive Support page added

#9 Updated by Bug Clerk 9 months ago

  • Copied to Bug #68826: Remove/fix the "Upgrade to Silver/Gold support for this feature"" button at the bottom of the Proactive Support page added

#10 Updated by Bug Clerk 9 months ago

  • Status changed from In Progress to Ready for Testing

#11 Updated by Dru Lavigne 9 months ago

  • Subject changed from Remove/fix the "Upgrade to Silver/Gold support for this feature"" button at the bottom of the Proactive Support page to Remove redundant "Upgrade to Silver/Gold support for this feature"" button at bottom of Proactive Support page
  • Needs Merging changed from Yes to No

#13 Updated by Dru Lavigne 9 months ago

  • Needs Doc changed from Yes to No

#14 Updated by Bonnie Follweiler 9 months ago

  • Needs QA changed from Yes to No

Test Passed in TrueNAS-11.1-U7-INTERNAL5

#15 Updated by Bonnie Follweiler 9 months ago

  • Status changed from Ready for Testing to Passed Testing

#16 Updated by Dru Lavigne 9 months ago

  • Status changed from Passed Testing to Done

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