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Bug #68700

11.2-RELEASE-U1 will *NOT BOOT* on a HP Microserver N40L

Added by John Pierce 8 days ago. Updated 5 days ago.

Status:
Blocked
Priority:
No priority
Assignee:
Release Council
Category:
Hardware
Target version:
Severity:
New
Reason for Closing:
Reason for Blocked:
Need additional information from Author
Needs QA:
Yes
Needs Doc:
Yes
Needs Merging:
Yes
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:
ChangeLog Required:
No

Description

Booting a clean fresh USB stick gets as far as ..

FreeBSD/x86 Bootstrap loader, Revision 1.1
(Thu Dec 20 16:09:28 EST 2018 )

then the box hard locks. Tried over and over, with different sticks and stuff, same thing every time.

FreeBSD 11.2-U1-memstick.img boots fine on the same system. FreeNAS-11.1-U1.iso boots fine, too.

of potential note, this is a BIOS system, not UEFI. mine has 16GB ECC ram, it passed memtest for 24 hours without a fault.

History

#1 Updated by Disk Didler 8 days ago

John Pierce wrote:

Booting a clean fresh USB stick gets as far as ..

FreeBSD/x86 Bootstrap loader, Revision 1.1
(Thu Dec 20 16:09:28 EST 2018 )

then the box hard locks. Tried over and over, with different sticks and stuff, same thing every time.

FreeBSD 11.2-U1-memstick.img boots fine on the same system. FreeNAS-11.1-U1.iso boots fine, too.

of potential note, this is a BIOS system, not UEFI. mine has 16GB ECC ram, it passed memtest for 24 hours without a fault.

I have 11.2 (not U1) working on my machine. Is this your first time trying FreeNAS on this machine? I didn't do the most recent update. I can kick it off remotely and try. (however, we have many Microserver users, so I'd expect to hear something if this U1 release was dead)

#2 Updated by John Pierce 8 days ago

Disk Didler wrote:

I have 11.2 (not U1) working on my machine. Is this your first time trying FreeNAS on this machine? I didn't do the most recent update. I can kick it off remotely and try. (however, we have many Microserver users, so I'd expect to hear something if this U1 release was dead)

nope, ran 9.3 -> 9.10 -> 11.0 -> 11.1 and all incrementals in between, although I never messed with 10.

I clean installed 11.1-U1 and am restoring my last saved config backup now...

#3 Updated by John Pierce 8 days ago

oh, if it matters... DMI info on my Microserver, with BIOS and system versions and stuff.,..

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
Vendor: HP
Version: O41
Release Date: 07/29/2011
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 2048 kB
Characteristics:
ISA is supported
PCI is supported
PNP is supported
BIOS is upgradeable
BIOS shadowing is allowed
ESCD support is available
Boot from CD is supported
Selectable boot is supported
BIOS ROM is socketed
EDD is supported
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 kB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
Print screen service is supported (int 5h)
Serial services are supported (int 14h)
Printer services are supported (int 17h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
LS-120 boot is supported
ATAPI Zip drive boot is supported
BIOS boot specification is supported
Targeted content distribution is supported
BIOS Revision: 8.15

Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: HP
Product Name: ProLiant MicroServer
Version:
Serial Number: 5C7236P3BE
UUID: 1ED46B80-1DD2-11B2-8000-A0B3CCE8956A
Wake-up Type: Power Switch
SKU Number: 658553-001
Family:

#4 Updated by Disk Didler 8 days ago

I'm upgrading on mine right now, from 11.2 to 11.2 U1.

How do I pull this DMI stuff?

#5 Updated by John Pierce 8 days ago

Disk Didler wrote:

I'm upgrading on mine right now, from 11.2 to 11.2 U1.

How do I pull this DMI stuff?

from shell, dmidecode ... it spews a whole pile of stuff w/o options, if you specify -t0, you get that first block, and -t1, the 2nd...

#6 Updated by Disk Didler 8 days ago

  1. dmidecode 3.1
    Scanning /dev/mem for entry point.
    SMBIOS 2.6 present.

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
Vendor: HP
Version: O41
Release Date: 10/01/2013
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 2048 kB
Characteristics:
ISA is supported
PCI is supported
PNP is supported
BIOS is upgradeable
BIOS shadowing is allowed
ESCD support is available
Boot from CD is supported
Selectable boot is supported
BIOS ROM is socketed
EDD is supported
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 kB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
Print screen service is supported (int 5h)
Serial services are supported (int 14h)
Printer services are supported (int 17h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
LS-120 boot is supported
ATAPI Zip drive boot is supported
BIOS boot specification is supported
Targeted content distribution is supported
BIOS Revision: 8.15

root@freenas:~ # dmidecode -t1
  1. dmidecode 3.1
    Scanning /dev/mem for entry point.
    SMBIOS 2.6 present.

Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: HP
Product Name: ProLiant MicroServer
Version:
Serial Number: 7CE352P1KR
UUID: 15E39A00-1DD2-11B2-8000-9CB6540B10FE
Wake-up Type: Power Switch
SKU Number: 744900-371
Family:

root@freenas:~ # dmidecode -t2
  1. dmidecode 3.1
    Scanning /dev/mem for entry point.
    SMBIOS 2.6 present.
root@freenas:~ # dmidecode -t3
  1. dmidecode 3.1
    Scanning /dev/mem for entry point.
    SMBIOS 2.6 present.

Handle 0x0002, DMI type 3, 21 bytes
Chassis Information
Manufacturer: HP
Type: Tower
Lock: Not Present
Version:
Serial Number:
Asset Tag:
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None
OEM Information: 0x00000000
Height: Unspecified
Number Of Power Cords: 1
Contained Elements: 0

root@freenas:~ # dmidecode -t4
  1. dmidecode 3.1
    Scanning /dev/mem for entry point.
    SMBIOS 2.6 present.

Handle 0x0003, DMI type 4, 42 bytes
Processor Information
Socket Designation: CPU 1
Type: Central Processor
Family: Other
Manufacturer: AMD
ID: 63 0F 10 00 FF FB 8B 17
Version: AMD Turion(tm) II Neo N54L Dual-Core Processor
Voltage: 1.1 V
External Clock: 200 MHz
Max Speed: 2200 MHz
Current Speed: 2200 MHz
Status: Populated, Enabled
Upgrade: Other
L1 Cache Handle: 0x0004
L2 Cache Handle: 0x0005
L3 Cache Handle: 0x0006
Serial Number: To Be Filled By O.E.M.
Asset Tag: To Be Filled By O.E.M.
Part Number: To Be Filled By O.E.M.
Core Count: 2
Core Enabled: 2
Thread Count: 2
Characteristics:
64-bit capable

root@freenas:~ # dmidecode -t7
  1. dmidecode 3.1
    Scanning /dev/mem for entry point.
    SMBIOS 2.6 present.

Handle 0x0004, DMI type 7, 19 bytes
Cache Information
Socket Designation: L1-Cache
Configuration: Enabled, Not Socketed, Level 1
Operational Mode: Varies With Memory Address
Location: Internal
Installed Size: 256 kB
Maximum Size: 256 kB
Supported SRAM Types:
Pipeline Burst
Installed SRAM Type: Pipeline Burst
Speed: Unknown
Error Correction Type: Single-bit ECC
System Type: Data
Associativity: 4-way Set-associative

Handle 0x0005, DMI type 7, 19 bytes
Cache Information
Socket Designation: L2-Cache
Configuration: Enabled, Not Socketed, Level 2
Operational Mode: Varies With Memory Address
Location: Internal
Installed Size: 2048 kB
Maximum Size: 2048 kB
Supported SRAM Types:
Pipeline Burst
Installed SRAM Type: Pipeline Burst
Speed: Unknown
Error Correction Type: Single-bit ECC
System Type: Unified
Associativity: 4-way Set-associative

Handle 0x0006, DMI type 7, 19 bytes
Cache Information
Socket Designation: L3-Cache
Configuration: Disabled, Not Socketed, Level 3
Operational Mode: Unknown
Location: Internal
Installed Size: 0 kB
Maximum Size: 0 kB
Supported SRAM Types:
Unknown
Installed SRAM Type: Unknown
Speed: Unknown
Error Correction Type: Unknown
System Type: Unknown
Associativity: Unknown

(Some of the codes, 5,6? kinda have nothing of value)

It's updating now. I'll let you know

#7 Updated by John Pierce 8 days ago

so, you have the latest bios, mine is from 2011. unluckily, without an active warranty or service contract, I apparently can't download the update from HPE anymore :(

#8 Updated by Disk Didler 8 days ago

If you check out forums.overclockers.com.au there's a massive thread of N54L Microserver owners.
Better option is to search for "Microserver SATA hack rom" or "N54L Sata bios hack" etc.

Some of those forums, someone will still have the file.

Also I THINK I just found it here for you.
http://www.infralib.com/download/hp-proliant-g7-n54l-microserver-system-rom-o41/

But probably not the nice hacked one (gives SATA port 5/6 full 300MB speed, not 150)

#9 Updated by Disk Didler 8 days ago

Ok sorry about the bad news, it's either the bios (I don't think it is) or something else. It's working here fore me, I'm now fully up to date with the latest release.

Note, it's an N54L - but the hardware is identical (even that BIOS I sent you, will work on 36 / 40 and 54L)

#10 Updated by John Pierce 8 days ago

I found the stock 10/01/2013 HP patch at an overseas site, and have applied it, and am waiting for the reboot to finish.

I'm not using sata 5/6 anyways, just the 4 main bays... looks like it booted and its good to go.

tomorrow I'll try the 11.2 boot again, i've been at this for too many hours now.

#11 Updated by Disk Didler 8 days ago

Good luck, if you need anything else let me know.

Make sure your USB key has free space to install it too I guess, perhaps 11.2 uses a lot more space.

I know my N54L Has a couple of small issues with USB (very old keys) and so the update process /literally/ takes at least 60 minutes.

#12 Updated by John Pierce 8 days ago

before I even try the upgrade, I'll just try booting an 11.2-RELEASE-U1 stick, that was crashing. the odd thing is, on the 5th, I upgraded my 11.1-U6.3 to 11.2-U1 (I skipped 11.1) and it worked fine, ran for about a day, then we had a power failure on the evening the 6th, and when the power came back on, and I reset the UPS, it wouldn't boot. it froze very early on, without any meaningful output. I didn't get serious about debugging it until today, yesterday was spent getting my firewall rebuilt.

#13 Updated by Dru Lavigne 7 days ago

  • Status changed from Unscreened to Blocked
  • Reason for Blocked set to Need additional information from Author

Let us know the results of your next testing.

#14 Updated by John Pierce 5 days ago

sorry it took a couple days to get back here...

I burned a fresh download of 11.2-RELEASE-U1.iso on the same stick I've used for the other OS installs, and tried cold booting the Microserver w/o any other USB sticks in it, and it hung in the same place, even with the latest 10/01/2013 BIOS...

It displays...

FreeBSD/x86 Bootstrap loader, Revision 1.1
(Thu Dec 20 16:09:28 EST 2018 )

and locks up. Booting stock BSD 11.2, and it almost immediately displays the line about /boot/loader.conf right after that, and continues with the /|\ spinner and loads up to where it asks what to do re install vs whatever. ...

#15 Updated by Disk Didler 5 days ago

Can you unplug EVERYTHING except the USB key?

I've got a lot on this weekend but I will try and replicate this for you, can you link to the exact ISO file you used and the tool to burn the key?

#16 Updated by John Pierce 5 days ago

I need to leave the keyboard plugged into USB, and the VGA monitor plugged in to see whats going on. I powered off and unplugged my normal mirrored USB sticks before I did this test. do you want me to also remove my 4 x SATA zpool ?

I downloaded https://download.freenas.org/11.2/STABLE/U1/x64/FreeNAS-11.2-RELEASE-U1.iso
and burned it to a sandisk ultra 16GB, and a ultra Fit 32GB usb3, using win32DiskImager on my windows 10 system, exactly like I burned the other images...

01/28/2018 12:29 PM 772,208,128 FreeBSD-11.1-RELEASE-amd64-memstick.img <= works
01/08/2019 10:16 AM 771,695,104 FreeBSD-11.2-RELEASE-amd64-memstick.img <= works
01/20/2018 05:22 PM 626,601,984 FreeNAS-11.1-U1.iso <= works
01/07/2019 02:44 PM 603,412,480 FreeNAS-11.2-RELEASE-U1.iso <= crashes

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