drive serial number missing in GUI HighPoint - Rocket 750 HBA
I am having the an issue with different results using rocket 750 card with freenas 9.3. I have 20 of the same WD 6TB red drives 6 show the serial number the rest don't. Tried going to 184.108.40.206 still had the same problem.
python /usr/local/www/freenasUI/tools/sync_disks.py dax
does not bring the serial number back and smartctl /dev/daX -a
=== START OF INFORMATION SECTION ===
Product: DISK 0_6
User Capacity: 6,001,175,126,016 bytes [6.00 TB]
Logical block size: 512 bytes
Device type: disk
Local Time is: Mon Jan 12 11:50:19 2015 EST
SMART support is: Unavailable - device lacks SMART capability.
=== START OF READ SMART DATA SECTION ===
Request Sense failed, [Input/output error]
Error Counter logging not supported
Device does not support Self Test logging
#2 Updated by Cyber Jock over 5 years ago
This is a duplicate of https://bugs.pcbsd.org/issues/6294.
As I said in that ticket, Highpoint does some proprietary things with their disks (which is why my Highpoint thread says to avoid all Highpoint controllers... https://forums.freenas.org/index.php?threads/highpoint-controller-info.8217/)
There is no fix at present (and likely will never be as Highpoint hasn't answered my emails asking for assistance).
The solution is to get hardware that is recommended.
I recommend 6294 and this ticket be closed (or at least set to 3rd part to resolve) as Highpoint has to provide key information to the smartctl group (and Highpoint basically doesn't want to play ball). I worked with a dev from smartctl and he couldn't figure out the enigma that is Highpoint, so they aren't expecting support anytime soon either.