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Bug #75928

Update rrdtool to 1.7.1

Added by Geoff T over 2 years ago. Updated over 2 years ago.

Status:
Ready for Testing
Priority:
No priority
Assignee:
Vladimir Vinogradenko
Category:
Middleware
Target version:
Seen in:
Severity:
New
Reason for Closing:
Reason for Blocked:
Waiting for feedback
Needs QA:
Yes
Needs Doc:
Yes
Needs Merging:
No
Needs Automation:
No
Support Suite Ticket:
n/a
Hardware Configuration:
ChangeLog Required:
No

Description

After updating from 11.2 U1 to U2 rrdtool crashes when the dashboard is viewed. Additionally no graph data is shown, and drive temperatures are all listed as "N/A".

The issue does not appear if reverted back to U1.

Debug file attached.

Capture.PNG (53.2 KB) Capture.PNG Console screen capture Geoff T, 02/19/2019 12:57 PM
Capture.PNG (22.2 KB) Capture.PNG Geoff T, 03/27/2019 11:35 AM
55074
62732

Related issues

Related to FreeNAS - Bug #83859: Issue with any graph will break all graphs on dashboardClosed
Has duplicate FreeNAS - Bug #76585: rrdtool exited on signal 11 - Core DumpedClosed
Copied to FreeNAS - Bug #84747: rrdtool crashes after 11.2 U2 updateDone

History

#1 Updated by Dru Lavigne over 2 years ago

  • Assignee changed from Release Council to William Grzybowski
  • Private changed from No to Yes

#2 Updated by William Grzybowski over 2 years ago

  • Status changed from Unscreened to Blocked
  • Reason for Blocked set to Waiting for feedback

Does the problem persists after a reboot?

#3 Updated by Geoff T over 2 years ago

William Grzybowski wrote:

Does the problem persists after a reboot?

It does. I've rebooted 4 times now.

#4 Updated by William Grzybowski over 2 years ago

Geoff T wrote:

William Grzybowski wrote:

Does the problem persists after a reboot?

It does. I've rebooted 4 times now.

Ok, so you start experiencing that problem after some period of time?
Can you upload /var/db/system/cores/rrdtool.core ?

#5 Updated by Geoff T over 2 years ago

  • File rrdtool.core added

William Grzybowski wrote:

Geoff T wrote:

William Grzybowski wrote:

Does the problem persists after a reboot?

It does. I've rebooted 4 times now.

Ok, so you start experiencing that problem after some period of time?
Can you upload /var/db/system/cores/rrdtool.core ?

It happens immediately when the dashboard is loaded.

rrdtool.core attached.

#6 Updated by William Grzybowski over 2 years ago

Unfortunately I just realized we dont have debug symbols for rrdtool so it cant be debugged.

Can we schedule a TeamViewer so I can take a closer look at the problem?

#7 Updated by Dru Lavigne over 2 years ago

  • Has duplicate Bug #76585: rrdtool exited on signal 11 - Core Dumped added

#8 Updated by Geoff T over 2 years ago

William Grzybowski wrote:

Unfortunately I just realized we dont have debug symbols for rrdtool so it cant be debugged.

Can we schedule a TeamViewer so I can take a closer look at the problem?

Sure just let me know what times work during the week.

#9 Updated by William Grzybowski over 2 years ago

Geoff T wrote:

William Grzybowski wrote:

Unfortunately I just realized we dont have debug symbols for rrdtool so it cant be debugged.

Can we schedule a TeamViewer so I can take a closer look at the problem?

Sure just let me know what times work during the week.

I am usually free from 9AM to 5PM my time (GMT-3)

#10 Updated by William Grzybowski over 2 years ago

  • Target version changed from Backlog to 11.2-U4

#11 Updated by William Grzybowski over 2 years ago

  • Assignee changed from William Grzybowski to Vladimir Vinogradenko

#13 Updated by Bug Clerk over 2 years ago

  • Status changed from Blocked to In Progress

#14 Updated by Vladimir Vinogradenko over 2 years ago

Acceptance Criteria

Run this command via SSH

/usr/local/bin/rrdtool xport --daemon unix:/var/run/rrdcached.sock --json --start 1553619283 --end 1553622883 --step 10 DEF:xxx0=/var/db/collectd/rrd/localhost/disktemp-ada1000/temperature.rrd:value:AVERAGE XPORT:xxx0:disktemp-ada1000/temperature

It should not say something like Program received signal SIGSEGV, Segmentation fault.

It should say something like No such file or directory

#15 Updated by Geoff T over 2 years ago

Vladimir Vinogradenko wrote:

Acceptance Criteria

Run this command via SSH

/usr/local/bin/rrdtool xport --daemon unix:/var/run/rrdcached.sock --json --start 1553619283 --end 1553622883 --step 10 DEF:xxx0=/var/db/collectd/rrd/localhost/disktemp-ada1000/temperature.rrd:value:AVERAGE XPORT:xxx0:disktemp-ada1000/temperature

It should not say something like Program received signal SIGSEGV, Segmentation fault.

It should say something like No such file or directory

I get the segfault:

root@freenas-prime[~]# /usr/local/bin/rrdtool xport --daemon unix:/var/run/rrdcached.sock --json --start 1553619283 --end 1553622883 --step 10 DEF:xxx0=/var/db/collectd/rrd/localhost/disktemp-ada1000/temperature.rrd:value:AVERAGE XPORT:xxx0:disktemp-ada1000/temperature
zsh: segmentation fault (core dumped) /usr/local/bin/rrdtool xport --daemon unix:/var/run/rrdcached.sock --json
root@freenas-prime[~]#

#16 Updated by Vladimir Vinogradenko over 2 years ago

Geoff, it's testing criteria for our QA department to ensure fix has been applied properly. You should not run it.

I have fixed rrdtool segfault (but it'll only be in 11.2-U4), but one question still remains open: did these graph work in 11.2-U1?

What does ls /var/db/collectd/rrd/localhost/disktemp-* output?

#17 Updated by Geoff T over 2 years ago

Vladimir Vinogradenko wrote:

Geoff, it's testing criteria for our QA department to ensure fix has been applied properly. You should not run it.

I have fixed rrdtool segfault (but it'll only be in 11.2-U4), but one question still remains open: did these graph work in 11.2-U1?

What does ls /var/db/collectd/rrd/localhost/disktemp-* output?

They did work in U1.

root@freenas-prime[~]# /var/db/collectd/rrd/localhost/disktemp-*
zsh: permission denied: /var/db/collectd/rrd/localhost/disktemp-ada0

Interesting

#18 Updated by Vladimir Vinogradenko over 2 years ago

No, proper command is:

ls /var/db/collectd/rrd/localhost/disktemp-*

#19 Updated by Geoff T over 2 years ago

Vladimir Vinogradenko wrote:

No, proper command is:

ls /var/db/collectd/rrd/localhost/disktemp-*

Whoops sorry.

root@freenas-prime[~]# ls /var/db/collectd/rrd/localhost/disktemp-*
/var/db/collectd/rrd/localhost/disktemp-ada0:
temperature.rrd

/var/db/collectd/rrd/localhost/disktemp-ada1:
temperature.rrd

/var/db/collectd/rrd/localhost/disktemp-ada2:
temperature.rrd

/var/db/collectd/rrd/localhost/disktemp-ada3:
temperature.rrd

/var/db/collectd/rrd/localhost/disktemp-ada4:
temperature.rrd

/var/db/collectd/rrd/localhost/disktemp-ada5:
temperature.rrd

/var/db/collectd/rrd/localhost/disktemp-ada6:
temperature.rrd

/var/db/collectd/rrd/localhost/disktemp-ada7:
temperature.rrd

/var/db/collectd/rrd/localhost/disktemp-ada8:
temperature.rrd

/var/db/collectd/rrd/localhost/disktemp-ada9:
temperature.rrd

#20 Updated by Vladimir Vinogradenko over 2 years ago

Are disk temperature graphs present at the moment?

What will

/usr/local/bin/rrdtool xport --daemon unix:/var/run/rrdcached.sock --json --step 10 DEF:xxx0=/var/db/collectd/rrd/localhost/disktemp-ada0/temperature.rrd:value:AVERAGE XPORT:xxx0:disktemp-ada0/temperature

output?

#21 Updated by Geoff T over 2 years ago

Vladimir Vinogradenko wrote:

Are disk temperature graphs present at the moment?

What will

/usr/local/bin/rrdtool xport --daemon unix:/var/run/rrdcached.sock --json --step 10 DEF:xxx0=/var/db/collectd/rrd/localhost/disktemp-ada0/temperature.rrd:value:AVERAGE XPORT:xxx0:disktemp-ada0/temperature

output?

Disk Temps are present. CPU Usage, temp, memory, and load graphs are all blank.

root@freenas-prime[~]# /usr/local/bin/rrdtool xport --daemon unix:/var/run/rrdcached.sock --json --step 10 DEF:xxx0=/var/db/collectd/rrd/localhost/disktemp-ada0/temperature.rrd:value:AVERAGE XPORT:xxx0:disktemp-ada0/temperature { "about": "RRDtool graph JSON output",
"meta": {
"start": 1553625300,
"end": 1553711700,
"step": 300,
"legend": [
"disktemp-ada0/temperature"
]
},
"data": [
[ 3.6500000000e+01 ],
[ 3.6500000000e+01 ],
[ 3.7000000000e+01 ],
[ 3.7000000000e+01 ],
[ 3.7000000000e+01 ],
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}

#22 Updated by Vladimir Vinogradenko over 2 years ago

Weird. What about

/usr/local/bin/rrdtool xport --daemon unix:/var/run/rrdcached.sock --json --step 10 DEF:xxx0=/var/db/collectd/rrd/localhost/cpu-0/cpu-idle.rrd:value:AVERAGE XPORT:xxx0:cpu-0/cpu-idle.rrd

?

#23 Updated by Geoff T over 2 years ago

Vladimir Vinogradenko wrote:

Weird. What about

/usr/local/bin/rrdtool xport --daemon unix:/var/run/rrdcached.sock --json --step 10 DEF:xxx0=/var/db/collectd/rrd/localhost/cpu-0/cpu-idle.rrd:value:AVERAGE XPORT:xxx0:cpu-0/cpu-idle.rrd

?

root@freenas-prime[~]# /usr/local/bin/rrdtool xport --daemon unix:/var/run/rrdcached.sock --json --step 10 DEF:xxx0=/var/db/collectd/rrd/localhost/cpu-0/cpu-idle.rrd:value:AVERAGE XPORT:xxx0:cpu-0/cpu-idle.rrd { "about": "RRDtool graph JSON output",
"meta": {
"start": 1553625360,
"end": 1553711880,
"step": 280,
"legend": [
"cpu-0/cpu-idle.rrd"
]
},
"data": [
[ 1.2536071429e+02 ],
[ 1.2621071429e+02 ],
[ 1.2582142857e+02 ],
[ 1.2575714286e+02 ],
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}

#24 Updated by Geoff T over 2 years ago

62732

Screenshot of dash attached

#25 Updated by Vladimir Vinogradenko over 2 years ago

Very good, data is there, it's UI problem. Thank you for your help, Geoff!

#26 Updated by Geoff T over 2 years ago

Vladimir Vinogradenko wrote:

Very good, data is there, it's UI problem. Thank you for your help, Geoff!

I do still get the rrdtool coredumps, assume that is something else and addressed in U4? If there's a diff you want me to try for U2 I'm willing to test it. I have a backup server running U2 as well.

#27 Updated by Vladimir Vinogradenko over 2 years ago

  • File rrdtool-1.7.1_1.txz added

If you really wish, here is patched rrdtool package that you can install with pkg add -f rrdtool-1.7.1_1.txz

#28 Updated by Geoff T over 2 years ago

Vladimir Vinogradenko wrote:

If you really wish, here is patched rrdtool package that you can install with pkg add -f rrdtool-1.7.1_1.txz

I'm going straight to the download and can unpack it on my desktop but when I try in Freenas I get pkg: archive_read_open_filename(rrdtool-1.7.1_1.txz): Unrecognized archive format

I am doing something dumb, I am sure?

#29 Updated by Geoff T over 2 years ago

Geoff T wrote:

Vladimir Vinogradenko wrote:

If you really wish, here is patched rrdtool package that you can install with pkg add -f rrdtool-1.7.1_1.txz

I'm going straight to the download and can unpack it on my desktop but when I try in Freenas I get pkg: archive_read_open_filename(rrdtool-1.7.1_1.txz): Unrecognized archive format

I am doing something dumb, I am sure?

NM, I got it. Wget was grabbing it incorrectly, I downloaded it to my PC and transferred over and was able to install.

#30 Updated by Vladimir Vinogradenko over 2 years ago

  • Related to Bug #83859: Issue with any graph will break all graphs on dashboard added

#31 Updated by Bug Clerk over 2 years ago

  • Status changed from In Progress to Ready for Testing

#32 Updated by Bug Clerk over 2 years ago

  • Copied to Bug #84747: rrdtool crashes after 11.2 U2 update added

#33 Updated by Dru Lavigne over 2 years ago

  • File deleted (debug-freenas-prime-20190219110530.tgz)

#34 Updated by Dru Lavigne over 2 years ago

  • File deleted (rrdtool.core)

#35 Updated by Dru Lavigne over 2 years ago

  • File deleted (rrdtool-1.7.1_1.txz)

#36 Updated by Dru Lavigne over 2 years ago

  • Subject changed from rrdtool crashes after 11.2 U2 update to Update rrdtool to 1.7.1
  • Private changed from Yes to No
  • Needs Merging changed from Yes to No

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